Refund and Returns Policy
At Unique Business Systems Limited (UBSL), we strive to provide excellent products and services to our customers. If you are not completely satisfied with your purchase, we offer a refund and returns policy to ensure your peace of mind. Please review the following information regarding our policy:
We accept returns for products that meet the following criteria:
To initiate a return, please follow these steps:
Depending on the circumstances, we offer the following refund options:
Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance for your protection. We are not responsible for any lost or damaged packages during the return shipping process.
Once we receive the returned product and verify its eligibility, we will initiate the refund process. Refunds will be processed within [number of days] days of receiving the returned product. The refund will be issued using the same payment method used for the original purchase, unless otherwise requested.
Please note that certain products may be excluded from our refund and returns policy due to hygiene, safety, or other reasons. These exclusions will be clearly stated on the product page or communicated during the purchase process.
If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to resolve the issue promptly, either by providing a replacement product or issuing a refund.
If you have any questions or need assistance with our refund and returns policy, please contact our customer service team at 01992079804.
We value your satisfaction and will do our best to ensure a smooth and hassle-free refund and returns process. Thank you for choosing Unique Business Systems Limited.